Early May Enterprises Pty Ltd

Original Machine Embroidery Designs

Contact us: +61 7 3353 4709  |  sales@emee.com.au

Anita Goodesign - FAQ's

Anita Goodesign - FAQ's

FAQ

I can’t open the designs?


There are two types of files on every CD-Rom. The first type is a PDF file and they are used for tutorial purposes and for the thread colour guides. All of the PDF files are located in the tutorials folder. In order to open the PDF files you need to have Adobe Acrobat installed on your PC. Most computers have Acrobat on them, if you need to download a newer version visit www.adobe.com. The new version of acrobat is free. The second type of file is the actual embroidery designs themselves. These are special files that only your machine or embroidery software can view. In order to view them on your pc you need to have embroidery software installed and running. Some machines allow you to copy designs directly to a memory stick and load them onto your machine. If you have one of those machines you do not need to view the designs on your pc to open them. Contact your local dealer for software options if you want to open the designs and view them on your pc. As always there are instructions on the disc that will walk you through the process of loading the disc. Look for the folder titled, “licensing and instructions”.


Why don’t the thread colors appear correctly in my machine?


This is actually a very easy question to answer. There are dozens & dozens of different embroidery machines available on the market today. These machines are made by many different manufacturers and use many different design formats. Some of the design formats hold color information relating to current thread manufacturers and others only hold basic color information. If we create a design and use Madeira thread it may show up in a newer Brother machine exactly the way we created it, but it may show up differently in a Pfaff or Bernina. How can we fix that? We would have to re-master every design in every different brand of software and then go even further backward and re-master them in older versions of that same software because I’m sure all of you don’t have the most current version. This is an impossible thing to do if we are going to maintain our standards of value and economy. At Anita Goodesign we strive to create all of our designs in our studio with a personal touch and give you more designs than our competitors at a reasonable price. If we had to create an individual CD for each machine brand, then the cost would rise dramatically. How do other companies do it? This is an easy answer as well. They don’t. If you buy a design from Bernina, the design may come up perfectly in a Bernina machine using Isacord thread, but it may not in other brands of machines. Each embroidery design company usually chooses one machine brand and one thread brand to be fully compatible with. If you don’t use that thread or brand of machine you will usually have to convert your own colors to match your thread brand.


I don’t have this thread brand so how do I pick colours?


Oh how I sometimes wish that there were only one brand of thread! But then I think how boring would that be? There are dozens of different brands of thread available to you. How can we possibly choose corresponding thread colors for every thread brand for every design we create? This would be an impossible task. I will give you an example. If we used Robison- Anton thread and they have over 400 colours of rayon alone, how can I expect you to have each of those? The same goes for every other brand. That’s reason enough to choose your own thread colours. I will give you some insight into how we chose colours in the past and a few new ideas for you to choose colours going forward. When I first started my business 15 years ago the embroidery machine didn’t show colours, they didn’t even have screens. The display on commercial embroidery machines looked like a calculator screen. The screen simply showed the file name and the numbered amount of steps or colour changes in it. We then used our computers to click through each number and on a piece of paper we made notes on which colour to use in each step. This is the way we did it for years and is still the way we do it today. What you see onscreen is only an idea of the colours that could be used in a design. You should choose your own thread colours from what you have available to you or use what brand you prefer to embroider with. I am sure most of you have a fabric stash at home to rival most fabric shops. Maybe, eventually we will find the perfect project for them. Well, you’re in luck! You can use fabric to choose thread colours for your designs. We simply choose a beautiful piece of fabric and take it over to our thread stash and then match the threads to the colours of the fabric. If you think about it this makes perfect sense. This way if you are going to use that fabric in part of your project then the colours will match perfectly. Fabrics are designed by experienced colour artists. So let that experienced colour artist help you. There are other advantages to the Fabric Method.


Have you ever tried to buy trim to coordinate with a project after you have already embroidered it? It is almost impossible to do. However, if you choose your thread colours by holding your trim up to your thread before you embroider and match those colours, then your design and trim will match perfectly. As you know, quilts have a number of different fabrics in them, but usually follow a theme. Use this colour theme to choose the thread colours for all of the designs you are going to embroider. Then no matter what fabric you place your embroidery on, it will go perfectly. For those of you who use appliqué, this technique works twofold. And, the design itself, since it is appliqué uses fabric as well.


Why do I receive error messages or why won’t the CD load?


Believe it or not a very common problem when working with CDs is the disc surface gets dirty or damaged. Fingerprints, smudges, scratches and the like will dramatically affect the CDs performance. You may experience partial loading of files or receive error messages and even worse, the disc won’t load at all. As a rule, you should never touch the shiny surface of the CD; grab a CD by its edges only. You can simply clean a CD by rubbing it against a soft cotton t-shirt, although this is not the preferred method it does work. You can purchase CD cleaning solutions from any electronics store. If this still doesn’t solve the problem, then return to the store where you purchased it and exchange it for a new disc, it may be defective.


My machine doesn’t take CDs, so how do I get the designs to my machine?


You may not have a CD drive in your machine but you may have a USB port on your machine. If so, then what you are able to do is connect your machine directly to your computer by using a USB cable and send the designs directly. If not, then using a “magic box” or “amazing box” is the answer. What are these so-called “boxes”? These are devices that you can stick into you computer and it will copy the information that is on the CD to a rewritable card, which your machine will accept. As always, there are loading instructions on the disc. They are located in a folder titled, “licensing and instructions”.


Why won’t certain designs load on my machine?


This usually comes down to one simple thing. Design size. If the design is larger then the biggest hoop your machine has, then it won’t let you load the design. Go to the tutorials folder on the CD and find the design that you are trying to use. Towards the top of each listing you will see the design size with its dimensions in inches. If it is bigger then your hoop size then the answer is clear. You can resize most of our designs using our free resizing program that is included on the CD. Please read the accompanying tutorial to guide you through the process. At any point in time you can use the DST formatted version of the design and run that on your machine which may give you a better result.


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